Privacy Policy

This Privacy Policy is a part of the Sterling Terms & Conditions of Use. To review our Terms & Conditions of Use, click here.

To review the Sterling Notice of Privacy Practices, click here.

Sterling is a division of Astrup Drug, Inc.

We at Sterling (“Sterling,” “us,” “we”) are committed to protecting your privacy. This Privacy Policy describes Sterling’s privacy practices, including its policy for information received about you during visits to YourSterlingPharmacy.com and any affiliated websites that refer to this website (collectively, the “Website”). By using the Website, you consent to the data practices described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the Website.

Cookies. We use cookies, and other technologies from third-party providers such as Google Analytics, or Facebook, to help you personalize your online experience, for better targeted advertisements across different platforms, and for marketing purposes. Google Analytics is used to monitor activity on our website. Google Analytics Remarketing may also be used to display advertisements across the web to users who have visited our site. You can opt out of this tracking at any time by using Google’s current opt-out setting here. You can review Google’s own privacy policy here. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are not used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize pages on our Website, or log in to our portal(s), a cookie helps us to recall your specific information on subsequent visits. When you return to the same Website, the information you previously provided can be retrieved, so you can easily use the customized features. The information generated by the cookie about your website experience is sometimes transmitted to Google, and other vendors.

We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can collect and use this data. Their privacy statement has more details. We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Sterling portals or the Website. Sterling keeps track of the pages you visit within the Website, in order to determine what portion of the Sterling Website or portal(s) is the most popular or most used. This data is used to deliver customized content and promotions within the Website and portal(s) to members whose behavior indicates that they are interested in a particular subject area.

Here are the cookies we use.

Google Analytics (opt out here)
Google Ads
Cookie Notice
Microsoft Clarity

Connected Third Parties.

Google Analytics
Google Ads
Google Tag Manager
Facebook
WordPress
Twitter
GoDaddy
Cookie Notice
Microsoft Clarity

Navigational Information. If you access or use the Website without using one of our online services or providing your personal information, we do not collect or store information that will identify you. However, we may collect and store other information such as the name of your Internet Service Provider, the referral website, requested pages including date and time of requests, and other information (“Navigational Information”) to generate statistics and measure site activity to improve the usefulness of customer visits. If you later provide Personal Information, this information may become linked with any Personal Information that you later provide.

We may collect demographic information, such as your ZIP code, age, gender, preferences, interests, and favorites using log files that are not associated with your name or other personally identifying information. There is also information about your computer hardware and software that is automatically collected by us. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used by Sterling for the operation of the portals, to maintain quality of the portal information, and to provide general statistics regarding use of the Website. For these purposes, we do link this automatically collected data to Personal Information such as name, email address, address, and phone number.

Personal Information. In addition, we may request information, including, but not limited to, your name, mailing address, email address, or phone number (“Personal Information”), to provide you with a service or correspondence (such as promotional material) or to respond to questions or comments you send us. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Website, and information about you that is available on the Internet, such as from Facebook, LinkedIn, Twitter, and Google, or publicly available information that we acquire from service providers. Such information (including your type of request and other information) is collected, stored, and used in accordance with applicable laws and in a manner appropriate to the nature of your request and is used to fulfill it.

Use of Personal Information. In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to: (a) improve your browsing experience by personalizing the Website and to improve our products and services; (b) send information to you which we think may be of interest to you by post, email, or other means; (c) send you marketing communications relating to our business or the businesses of carefully-selected third parties which we think may be of interest to you, and (d) provide other companies with statistical information about our users—but this information will not be used to identify any individual user. We may, from time to time, contact you on behalf of external business partners about a particular offering hat may be of interest to you. In those cases, we do not transfer your unique Personal Information to the third party. In addition, we may share data with trusted partners to contact you based on your request to receive such communications, help us perform statistical analysis, or provide customer support. Such third parties are prohibited from using your Personal Information except for these purposes, and they are required to maintain the confidentiality of your information.

Use of Navigational Information. We use Navigational Information to operate and improve the Website and our programs and services. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Sterling.

Sharing with Affiliates. We may share Navigational or Personal Information with our affiliates, other companies, or agents in order for them to provide services for us; such information is shared and protected in accordance with applicable law. We do not otherwise share with or sell Navigational or Personal Information to unrelated companies. As we continue to develop our business, we may buy or sell business divisions or companies, we may merge or combine with another company, or our company itself, or all or a significant part of its assets, may be acquired by another company. In such transactions, this information generally is one of the transferred and shared business assets. The information transferred and shared remains subject to the promises made in any pre-existing privacy notice (unless, of course, you have agreed to be subject to new privacy notice terms), We may decide to release your Personal Information if we believe release is appropriate or necessary to comply with the law, to enforce or apply our Website terms of use and other agreements, or to protect the rights, property, or safety of the Website, our users, or others. This information may be released or exchanged with other companies and organizations to protect against fraud or illegal activity, or for credit risk reduction. We will cooperate with law enforcement and judicial and regulatory authorities, and we may provide Personal Information to appropriate government authorities upon receipt of a subpoena or court order, or to cooperate with a law enforcement or regulatory investigation. We will fully cooperate with law enforcement and regulatory agencies in identifying those who use our services for illegal activities. We also reserve the right to report to law enforcement and regulatory agencies activities that we, in good faith, believe to be illegal. We undertake no obligation or duty to release such information, however, unless we are required to do so under applicable laws.

Contact Us Page(s). We may provide email links on various pages of the Website that allow you to contact us directly with any questions or comments you may have. We may receive a confirmation when you open any email that we send to you, if your computer supports such capabilities. If you send us any email, we will retain such email and your email address for response. We also may compare our customer list to lists received from other companies, in an effort to avoid sending unnecessary or duplicate messages to you.

Messaging Terms & Conditions

Sterling Pharmacy | Sterling Pharmacy | 905 N Main St Austin MN US 55912-3357

General. When you opt-in to the service, we will send you a message to confirm your signup. By opting into messages, you agree to receive recurring automated marketing and informational text messages from Sterling Pharmacy for Sterling Pharmacy. Automated messages may be sent using an automatic telephone dialing system to the mobile telephone number you provided when signing up or any other number that you designate. Message frequency varies, and additional mobile messages may be sent periodically based on your interaction with Sterling Pharmacy. Sterling Pharmacy reserves the right to alter the frequency of messages sent at any time to increase or decrease the total number of sent messages. Sterling Pharmacy also reserves the right to change the short code or phone number where messages are sent. Message and data rates may apply. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. Your wireless provider is not liable for delayed or undelivered messages. Your consent to receive marketing messages is not a condition of purchase.

Carriers. Carriers are not liable for delayed or undelivered messages.

Cancellation. You can cancel any time by texting “STOP”. After you send the SMS message “STOP”, we will send you a message to confirm that you have been unsubscribed and no more messages will be sent. If you would like to receive messages from Sterling Pharmacy again, just sign up as you did the first time and Sterling Pharmacy will start sending messages to you again.

Info. Text “HELP” at any time and we will respond with instructions on how to unsubscribe. For support regarding our services, email us at marketingteam@astrupcompanies.com.

Transfer of Number. You agree that before changing your mobile number or transferring your mobile number to another individual, you will either reply “STOP” from the original number or notify us of your old number at marketingteam@astrupcompanies.com. The duty to inform us based on the above events is a condition of using this service to receive messages.

Privacy. If you have any questions about your data or our privacy practices, please visit our [Privacy Policy].

Messaging Terms Changes. We reserve the right to change or terminate our messaging program at any time. We also reserve the right to update these Messaging Terms at any time. Such changes will be effective immediately upon posting. Your continued enrollment following such changes shall constitute your acceptance of such changes.

Retention of Personal Information. We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our products and services.

Member Testimonials and Comments. We post customer testimonials and comments on our Website, which may contain Personal Information. We obtain each customer’s consent via email prior to posting the customer’s name and testimonial.

Service Providers. We employ other companies and people to provide services to visitors to our Website and to our customers and may need to share your information with them to provide information, products or services to you. Examples may include removing repetitive information from prospect lists, analyzing data, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, and providing customer service. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.

Social Media Features. Our Website may include Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policies and other policies of the companies providing them.

Information about Children. This Website is not directed or marketed at, nor intended for, children under thirteen (13) years of age. Sterling does not knowingly collect any information, including personally identifiable information, from children under thirteen (13) years of age. If we learn that any information was provided to it through this Website by a person younger than thirteen (13) years of age, we will delete the information immediately.

Changes to this Policy. Sterling may modify this Privacy Policy at any time and from time to time without prior notice. If Sterling changes its Privacy Policy, the revised policy will apply only after the effective date of the revised policy. Your continued use of this Website following any new policy that is posted will be deemed your conclusive acceptance of the modified policy, so you should periodically review this policy to be aware of such modifications.

Application of this Policy. Our online Privacy Policy applies only to information that we collect from customers online who visit yoursterlingpharmacy.com and any other affiliated website that refers to this Privacy Policy. It does not apply to any information collected at our distribution centers, corporate office, by sales representatives, or at other physical locations.

Links to External Websites. This Website contains links to other websites. You should review the privacy statements of any sites operated by other companies or organizations that are linked to this Website in order to understand how that site collects, uses, and shares your personal information. Sterling is not responsible for the content nor privacy statements or practices of sites and services controlled by other companies or organizations.

Applicable Law. If you choose to visit our Website, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms and Conditions of Use, including limitations on damages, arbitration of disputes, and application of the law of the State of Minnesota. References above to “applicable law” mean the law of the State of Minnesota and US federal law.

Questions. If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us at Astrup Drug, Inc., 905 N Main St, Austin, MN 55912, Attn: Privacy Policy.